TERMS AND CONDITIONS
Last updated: June 2026
1. Company Information
This website is operated by:
Company name: PRO ARM EOOD
Company registration number (UIC): 131453327
VAT number: BG131453327
Legal form: Single-member limited liability company (EOOD)
Registered office and address of management: 6A Istoria Slavyanobalgarska St., Serdika district, 1202 Sofia, Bulgaria
Managing Director: Mihail Ivanov Genov
Email: pro_arm@mail.bg
Telephone: +359 899 909 057
2. General Provisions
These Terms and Conditions govern the access to and use of the website available at proarm.bg (hereinafter referred to as the “Website”), owned by PRO ARM EOOD.
By accessing and using the Website, you confirm that you have read, understood and agree to be bound by these Terms and Conditions. If you do not agree with them, please discontinue your use of the Website.
PRO ARM EOOD reserves the right to amend these Terms and Conditions at any time, with such amendments taking effect upon their publication on the Website. We recommend that you review the Terms and Conditions periodically.
3. Scope of Business and Services
PRO ARM EOOD is a specialised company with more than 20 years of experience in the following areas:
Design, construction and reconstruction of electrical substations and power lines
Construction of district heating and gas pipelines
Construction of solar parks
Supply of specialised components, shut-off valves and water and sewage fittings
Construction and reconstruction of water supply and sewerage networks
Construction and installation works on industrial, administrative and residential sites
The Website provides information about our services, a portfolio of completed projects and the ability to submit enquiries. The Website does not offer direct online sales or the conclusion of contracts by electronic means.
4. Enquiries and Communication
You may submit an enquiry to PRO ARM EOOD via the contact form on the Website. Completing and submitting the form does not create any contractual obligation on the part of the company.
PRO ARM EOOD undertakes to review every enquiry and to respond within a reasonable time, but accepts no liability for delays caused by technical issues or circumstances beyond its control.
All offers, proposals and contracts are concluded outside the Website, in writing, and are subject to terms separately agreed between the parties.
5. Intellectual Property
All materials published on the Website – texts, images, logos, project descriptions, graphic elements and structure – are the property of PRO ARM EOOD or are used with the permission of the respective rights holders.
The reproduction, distribution, public display or any other use of the Website’s content without the express prior written consent of PRO ARM EOOD is prohibited, except for personal and non-commercial use.
6. Limitation of Liability
PRO ARM EOOD makes reasonable efforts to ensure the accuracy and currency of the information on the Website, but does not guarantee its completeness or correctness. The content is provided “as is”, without any express or implied warranties.
PRO ARM EOOD shall not be liable for:
direct or indirect damages arising from the use of, or the inability to use, the Website;
technical interruptions, errors or viruses that may affect your device;
the content of external websites to which the Website may link.
7. Personal Data and Privacy
PRO ARM EOOD processes personal data in accordance with Regulation (EU) 2016/679 (GDPR) and the applicable Bulgarian data protection legislation.
The data provided via the contact form (names, email address, telephone number, content of the enquiry) is used solely to respond to your enquiry and to maintain business correspondence. It is not disclosed to third parties without your express consent, except where required by law.
You have the right to access, rectify, erase and port your personal data. To exercise these rights, you may contact us at: pro_arm@mail.bg.
8. Cookies
The Website may use cookies to improve the user experience and to analyse traffic. Cookies do not contain personal information and do not identify specific individuals.
You can manage or disable cookies through your browser settings, bearing in mind that this may affect the functionality of the Website.
9. Governing Law and Dispute Resolution
These Terms and Conditions are governed by the laws of the Republic of Bulgaria. Any disputes arising from or in connection with them shall be resolved by mutual agreement or, failing that, before the competent court in Sofia.
10. Contact
For questions regarding these Terms and Conditions or the company’s activities, you may contact us by the following means:
Address: 6A Istoria Slavyanobalgarska St., Serdika district, 1202 Sofia, Bulgaria
Email: pro_arm@mail.bg
Telephone: +359 899 909 057
© 2026 PRO ARM EOOD. All rights reserved.
PRIVACY POLICY
Last updated: June 2026
PRO ARM EOOD (UIC 131453327), with its registered office at 6A Istoria Slavyanobalgarska St., Serdika district, Sofia, is a controller of personal data within the meaning of Regulation (EU) 2016/679 (GDPR) and the Bulgarian Personal Data Protection Act.
This Privacy Policy describes what personal data we collect through the website proarm.bg, the purposes for which we use it, how we store and protect it, and what rights you have as a data subject.
1. Data Controller
Company name: PRO ARM EOOD
Company registration number (UIC): 131453327
VAT number: BG131453327
Address: 6A Istoria Slavyanobalgarska St., Serdika district, 1202 Sofia, Bulgaria
Managing Director: Mihail Ivanov Genov
Email for data protection enquiries: pro_arm@mail.bg
Telephone: +359 899 909 057
2. What Personal Data We Collect
2.1. Contact form data
When you submit an enquiry via the contact form on the Website, we collect the following data that you voluntarily provide to us:
Name (first and last name)
Email address
Telephone number (if provided)
Content of the enquiry
2.2. Technical data
When you visit the Website, technical data is collected automatically, including:
IP address
Browser type and version
Operating system
Date and time of the visit
Pages viewed and session duration
This data is collected anonymously or pseudonymously and is used solely for technical and statistical purposes.
2.3. Cookies
The Website uses cookies – small text files stored in your browser. We use the following types:
Strictly necessary cookies – required for the proper functioning of the Website. These cannot be disabled.
Analytics cookies – allow us to analyse traffic and improve our content. These are used in anonymised form only.
You can manage or disable cookies through your browser settings. Disabling certain cookies may limit the functionality of the Website.
3. Purposes of Processing and Legal Basis
We process your personal data on the following legal bases and for the following purposes:
Responding to an enquiry (Article 6(1)(b) GDPR – taking steps prior to entering into a contract): we process the contact form data in order to respond to your enquiry and to conduct subsequent business correspondence.
Legitimate interest (Article 6(1)(f) GDPR): we process technical data to ensure the security, stability and improvement of the Website.
Compliance with a legal obligation (Article 6(1)(c) GDPR): where applicable legislation requires the retention or disclosure of data.
4. Data Retention Periods
We retain your personal data only for as long as is necessary to fulfil the purposes for which it was collected:
Contact form data where no business relationship has followed: up to 12 months from the date the enquiry was received.
Data relating to a completed project or contract: up to 5 years after completion of the project, in accordance with applicable accounting and tax requirements.
Technical and statistical data: up to 12 months, after which it is deleted or anonymised.
Upon expiry of the relevant period, the data is securely deleted or anonymised.
5. Recipients and Transfers of Data
PRO ARM EOOD does not sell or rent personal data to third parties. Data may be shared only in the following cases:
Technical service providers – the Framer platform (hosting of the Website) and email service providers, with whom we have concluded data processing agreements ensuring GDPR compliance.
Public authorities – where disclosure is required by law (e.g. the National Revenue Agency, judicial authorities, the Ministry of the Interior).
We do not transfer personal data to third countries outside the European Economic Area unless an adequate level of protection is ensured in accordance with the requirements of the GDPR.
6. Your Rights as a Data Subject
Under the GDPR, you have the following rights with respect to your personal data:
Right of access (Article 15 GDPR) – you may request confirmation as to whether we process your data and obtain a copy of it.
Right to rectification (Article 16 GDPR) – you may request the correction of inaccurate or incomplete data.
Right to erasure (“right to be forgotten”, Article 17 GDPR) – you may request the deletion of your data where it is no longer necessary for the purposes for which it was collected.
Right to restriction of processing (Article 18 GDPR) – you may request that processing be restricted in certain circumstances.
Right to data portability (Article 20 GDPR) – you may request your data in a structured, machine-readable format.
Right to object (Article 21 GDPR) – you may object to processing based on legitimate interest.
Right to withdraw consent – where processing is based on consent, you may withdraw it at any time, without affecting the lawfulness of processing carried out before the withdrawal.
To exercise the above rights, please send a written request to: pro_arm@mail.bg. We will respond within 30 days of receipt of the request.
7. Right to Lodge a Complaint with a Supervisory Authority
If you believe that the processing of your personal data infringes applicable legislation, you have the right to lodge a complaint with the competent supervisory authority:
Commission for Personal Data Protection (CPDP)
Address: 2 Prof. Tsvetan Lazarov Blvd., 1592 Sofia
Website: www.cpdp.bg
Email: kzld@cpdp.bg
Telephone: +359 2 915 3523
8. Data Security
PRO ARM EOOD implements appropriate technical and organisational measures to protect personal data against unauthorised access, loss, destruction or disclosure. The Website uses an encrypted HTTPS connection for the secure transmission of data.
In the event of a personal data breach likely to result in a high risk to the rights and freedoms of natural persons, we will notify you without undue delay, in accordance with the requirements of Article 34 GDPR.
9. Changes to this Privacy Policy
PRO ARM EOOD reserves the right to update this Privacy Policy in the event of changes to applicable legislation or to its data processing practices. The current version is always available on the Website, together with the date of the last update.
In the event of material changes, we will make reasonable efforts to notify you – for example, by means of a notice on the Website.
10. Contact
For questions, requests or reports relating to the processing of personal data, you may contact us at:
Address: 6A Istoria Slavyanobalgarska St., Serdika district, 1202 Sofia, Bulgaria
Email: pro_arm@mail.bg
Telephone: +359 899 909 057
© 2026 PRO ARM EOOD. All rights reserved.
What does PRO ARM supply?
We supply a wide range of components for each of the services we offer. We work with established international manufacturers and guarantee quality that meets European standards.
